The consumer services sector encompasses a broad range of career possibilities. Most sectors within this industry can also provide substantial job growth. Additionally, research from the Bureau of Labor Statistics (BLS) shows high opportunities for job creation in various areas. Let’s explore How many jobs are available in consumer services!
In this article, we will discuss what jobs are available in the consumer services field as per data compiled from the BLS, and we will also provide the various positions you may want to investigate.
What are the consumer services?
Consumer services are a type of services which companies offer to customers rather than companies and organizations. The purpose of consumer services is to meet individual requirements by offering support, expert advice, assistance, or advice that resolves a problem or offers a benefit.
There’s a wide range of consumer services, and some of the most popular industries in this field include:
Retail services
Retail consumer services give customers the information and support they require to make critical choices, resolve issues or benefit from the products and services retailers offer. The consumer service industry has many roles, which range from basic posts to executive and senior jobs. Several niches in retail consumer services include:
- Support for computer services: 875,700 jobs
- Retail sales services: 4,127,600 jobs
- Sales of automotive parts as well as benefits: 280,100 jobs
Services for leisure and hospitality services
Leisure and hospitality services include careers in food and restaurant entertainment, travel, and tourism sectors. Based on the BLS, hospitality and leisure services are expected to witness a significant rise in employment opportunities 2021 between 2021 and 2031. In addition, it anticipates 8.3 million jobs will be created over the next ten years, 23.1 percent of them in the leisure and hospitality sector in the entire industry. Some sectors with high employment supply in these services include:
- Food service management: 361,400 jobs
- Travel services: 55,300 jobs
- Sports and entertainment: 95,500 jobs
Social and health services
Social and health services aid people in making informed choices about crucial life issues, including using health products, medical services and financial and legal assistance. These services are frequently essential in municipal and community settings and are where you can anticipate many jobs in the finance, health and law services sectors. Some of the social and health services areas that could see more growth than the average are:
- Services: Legal services: 913,300 jobs
- Auditing, accounting and other financial services: 1,531,600 jobs
- Human and social services: 472,900 jobs
- Health education and community health services: 141,900 jobs
Education services
Education Consumer services assist families and individuals in making informed choices regarding education and training opportunities and development and growth opportunities. Counselors, teachers, advisors and coordinators are a few examples of roles in this sector. In addition, the BLS predicts a 7.7% growth in the number of jobs available in the consumer services sector between 2021 and 2031. There are a variety of fields in this industry you can think about, including:
- Technical and career education: 220,500 jobs
- Coordination of instruction: 2,208,000 jobs
- Museum curation: 37,700 jobs
What career opportunities await individuals offering consumer services?
The BLS estimates that employment in consumer services will decline by four per cent between 2021 and 2031. While the BLS predicts a decline in overall employment, it lists the average number of job openings in the sector each year. These anticipated openings may result from the necessity of replacing those who have left the business and are retiring from the workforce.
In addition, certain service areas to the consumer and jobs can differ in career outlooks. For instance, sales and customer support reps for wholesale or manufacturing sales could expect a 4 per cent growth rate in the next decade, while sales management roles will see a growth of 5%. Professionals in consumer services such as marketing, advertising, and promotion management could also anticipate a 7% growth in available jobs over the next ten years.
Key Statistics of Consumer Jobs
- There are over 140 million consumer and consumer services jobs across the US. Nearly nine million of these jobs are available.
- Seventy-nine per cent of the population within the US is employed in the service industry.
- Social and health care is predicted to add 2.1 million job opportunities in the US in the next decade, about 45 per cent of all jobs created. Four of the ten industries expected to expand rapidly through 2032 are within this area.
- Wholesale and retail businesses in consumer goods say 70 percent of jobs need to be filled. Forty-five per cent of positions in hospitality and leisure are also available throughout the US.
- Nevada, Colorado, Minnesota, North Carolina, South Carolina and Arkansas have all experienced 70-100 per cent rises in consumer services job openings between 2020 and 2023.
- The fastest-dwindling job categories are those in clerical and secretarial work.
- The most lucrative jobs in the consumer services field include the finance industry, with salaries ranging from $120,000 to $150,000.
- As per the World Economic Forum, the five top industries with greater than 25% turnover (including the people who change roles and new roles being developed and roles that have been taken away) are all service-related industries: Entertainment, media and sports (32 percent turnover) Public and government sector (29 per cent Churn) Digital communications and information technology (29 per cent Churn) as well as Real property (27 per cent Churn) and Financial services (26 per cent Churn)and.
- The rates of quitting retail accommodation, food and lodging services have been 26 per cent more than the average for the US standard.
What is the degree of satisfaction with work in the consumer services sector?
Job satisfaction is defined by the degree of satisfaction employees feel about the work they’re responsible for.
Consumer services professionals have steady earnings and benefits, such as paid vacation and health insurance. Many are also satisfied with helping customers and choose to be in this field due to their preferences.
But, the job can be stressful and demanding. People in this field typically work at night and on weekends. However, overall satisfaction with work remains high in this area.
Five jobs are available in the field of consumer services.
The consumer services sector has various job opportunities, including those listed below.
Concierge
The national average salary is $43,706 a year.
Principal duties: Concierges work in various industries within the hospitality industry; however, the most popular sectors include lodging, hotels, transportation, and tourism. Concierges assist guests at tourist and hotel establishments by helping with reserving dining and lodging, transportation services, activity, and event scheduling. Concierges also make sure that guests feel comfortable and enjoy an enjoyable time during their stay.
Retail sales associate
Average national salary: 44.713 dollars per annum
The primary duties are: Retail sales associates assist customers, respond to questions, and provide assistance in retail settings. They are crucial in delivering customer service and helping customers improve their happiness and retention. These employees can also progress into management positions overseeing teams of employees who interact with customers frequently.
Academic Advisor
Average national salary: $55,008 annually
Principal responsibilities Academic advisers provide guidance services that assist students in determining the most effective academic and educational program to achieve their objectives. They help students choose and plan their academic coursework, assess their academic readiness, and offer guidance on academic achievement. They also aid students in the admissions process and usually collaborate with admissions offices to ensure students get the education help they need.
Specialist in technical support
Average national salary: $54,978 for the year
Principal responsibilities: Technical support specialists manage a range of customer service duties, which include responding to customer inquiries and offering solutions to technical problems. They usually work for tech companies and offer technical and computer assistance to customers who purchase and use the firm’s goods and services. Technical support specialists can also specialize in specific areas, like software networks, as support for data security support.
Social worker
The national average salary is $57,635 per annum.
Principal duties Social workers play a crucial role in the safety and well-being of their communities. They frequently interact with healthcare professionals in the field of mental health. They aid families and individuals in overcoming and dealing with various challenges like traumatic experiences or illnesses, addictions and disabilities. Social workers also help people overcome and cope with disabilities, habits, and trauma. Social workers can also advocate for people and families to improve their lives and work toward healthy goals.
What are the reasons that the consumer services field might be a good decision?
Being a part of consumer services offers many benefits, which include but are not only:
Opportunities to connect with people
These jobs have one of the highest levels of customer communication, which is an excellent incentive for those who love to talk with others.
Opportunity to help
Consumer service jobs generally involve helping people. Assistance is available in various ways, like helping solve a problem, giving the necessary information, or responding to questions. These tasks are usually straightforward in nature, but they can make a vast and sometimes significant impact on people’s lives. This is why working in consumer services is a rewarding career option.
Possibility of acquiring a variety of transferable skills
Many of the abilities acquired from consumer service, including communication, problem-solving, and customer service, are adaptable because they can be utilized in various jobs and industries. This is why working in the consumer services field can be a fantastic opportunity to develop skills that will help you in the future by making sure you are adaptable to the workplace of your dreams.
Stability of employment
Job opportunities in consumer services are frequently highly sought-after. Numerous businesses are constantly searching for employees who can assist them with their day-to-day activities that involve interactions with customers and who will ensure that their customers are pleased with their goods and services.
Career possibilities
Many consumer service jobs can provide chances to advance in their careers, even if an employee is starting in a straightforward job. As they climb the ladder, advancement can happen in various directions, such as climbing to a higher-level customer service job, moving to a management role, or even transferring to another division inside the company.
Multiple job opportunities
You can choose from various jobs in the consumer sector that you are most comfortable with. That means you’ll be able to find an opportunity that matches your preferences, strengths, family’s needs and plans for the future.
Final Conclusion: How many jobs are available in consumer services
Being employed in the consumer services field is one of the top options for employment for many people. There are a variety of reasons that lead people to work in this field. These include opportunities to interact with clients and assist them in solving various problems and available jobs. You can take advantage of various job opportunities, develop transferable skills and move to the next level of your career. Jobs in the consumer service field are stable and always in demand.